Right of withdrawal
Consumers have a right of revocation according to the following provisions, whereby a consumer is any natural person who concludes a legal transaction for a purpose which can be attributed neither to his commercial nor to his independent professional activity.
Right of withdrawal
You may revoke your contractual declaration in writing (e.g. letter, fax, e‑mail) within 14 days without stating reasons or — if the goods are delivered to you before the expiry of the deadline — also by returning the goods. The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the consignee (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before we have fulfilled our obligations to provide information pursuant to Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB and our obligations pursuant to § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the item shall be sufficient to comply with the revocation period. The revocation is to be sent to:
Owner Anne-Katrin Sträßer
Queen Street 37
Phone: +49 (8141) 8109264
Fax: +49 (8142) 3056023
Consequences of revocation
In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered. You shall bear the regular costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 euros or if, in the case of a higher price of the goods, you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise, the return shipment is free of charge for you. In the case of “online vouchers” sent by e‑mail as a PDF file for printing, written revocation is sufficient. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation or the item, for us with its receipt.
- End of the cancellation policy -